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GreenFeel is operated by EU Export Ltd. This page explains how cookies and similar browser storage support our shop and how you control optional services.
We use essential cookies to keep our website working and optional cookies for analytics and advertising. You can accept all, reject optional cookies or customise your preferences.
Your choice
Essential cookies keep your basket, sign-in, security and checkout working. Optional services stay off until you allow their category. Choosing Reject optional lets you browse and buy with essential cookies only. Continuing to browse does not count as consent.
Choose Accept all, Reject optional or Customise in the banner. You can later use the Cookie settings button at the bottom left, change individual categories and select Save my choices. Your choice applies to this browser and device.
Essential cookies and storage
These support services you request, including maintaining your basket, signing in, protecting forms and remembering your cookie choices. Checkout and payment providers may also use storage needed to process your payment securely. Rejecting optional cookies does not disable these functions.
| Name and provider | Purpose | Duration |
|---|---|---|
| gfcs_1 — GreenFeel | Remembers accepted and rejected categories, the policy version and a random consent identifier. | Up to 182 days. |
| PrestaShop-* — GreenFeel | Keeps your basket, sign-in and other essential shop settings available between page visits. | Up to 20 days; refreshed when the shop renews the cookie. |
| PHPSESSID — GreenFeel | Connects requests within a secure shop session, where required. | Up to 20792 days under the current session cookie configuration; your browser may shorten this. |
Analytics: Google Analytics and Microsoft Clarity
If you allow Analytics, we can use Google Analytics 4 to measure visits, pages viewed, device and browser information and interactions with our shop. Reports help us understand which products and pages are useful and where customers encounter problems.
The same choice allows Microsoft Clarity, when enabled, to analyse page views, clicks, scrolling, pointer movements, device information and page content through heatmaps and session replays. This helps us find confusing steps and improve the shopping experience. Microsoft receives this usage data. Clarity masks input fields and uses masking to protect sensitive content; a replay is a reconstruction of page interactions.
These analytics tools load only after Analytics is allowed. Selecting Analytics alone does not grant marketing consent.
| Name and provider | Purpose | Default duration |
|---|---|---|
| _ga — Google | Distinguishes browsers for visitor measurement. | 2 years. |
| _ga_* — Google | Maintains analytics session information. | 2 years. |
| _clck — Microsoft | Recognises a browser across visits to this site. | 1 year. |
| _clsk — Microsoft | Groups page views into one Clarity session. | 1 day. |
These are provider defaults. Browser restrictions can shorten cookie lifetimes, and a return visit can renew them. Cookie expiry is separate from how long a provider keeps reports or recordings.
Clarity normally keeps session playback for 30 days. Labelled or favourited sessions and heatmap data can be retained for up to 9 months. Google Analytics retention depends on the type of report and the property settings.
Google Privacy Policy · How Google uses information from partner sites · Microsoft Privacy Statement
Preferences and Marketing
Preferences controls optional content such as embedded videos, maps or review widgets where offered. Allowing this category permits those services to contact their providers. It is separate from the essential settings needed to shop.
Marketing controls optional advertising storage and campaign measurement. When Clarity is enabled, this choice also controls its advertising consent signal to Microsoft. If you allow Analytics but reject Marketing, Clarity is given analytics permission and advertising permission is denied. Accept all permits both purposes.
Microsoft documents additional provider cookies, including CLID, ANONCHK, MR, MUID and SM, which support identifiers and synchronisation across its domains. Their use depends on consent, browser controls and the Microsoft service. See Microsoft for the current provider-cookie details. Microsoft Clarity cookie information
A category choice gives permission; it does not install a service that is not enabled on the shop. Essential shopping and payment functions do not depend on optional consent.
Remembering and changing your choices
We remember your choice for up to 182 days. You may be asked again after expiry, if you clear browser data, or when we renew consent following a relevant change. The Cookie settings button remains available at the bottom left.
Withdrawing a previously allowed category removes supported first-party optional cookies and reloads the page to stop loaded services. It does not undo processing that already took place or remove cookies stored on another provider domain. You can also delete cookies and site storage in your browser; deleting essential storage may sign you out or clear your basket.
Finish any payment before changing cookie choices. A withdrawal reload keeps the basket, but unsaved checkout details may need entering again.
We keep a pseudonymous consent record for up to 365 days, then remove it through scheduled or on-visit cleanup. It contains the policy version, selected categories, action, time and a hashed random consent identifier. This record does not include your account ID, raw IP address or browser user agent.
Privacy and contact
Google and Microsoft may process information outside the UK. Their privacy statements explain their processing locations and protections. For wider information about how EU Export Ltd handles personal information and your rights, read our Privacy policy or contact GreenFeel.